Product Wiki · Recalls · UK OPSS (Office for Product Safety and Standards)

Urban Arrow Cargo Bikes fitted with Satori Trident Seat Post — product safety report 2610-0216

UK OPSS (Office for Product Safety and Standards) · GB · 2026-11-06 · Product Safety Report

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Agency
UK OPSS (Office for Product Safety and Standards)
Recall identifier
product-safety-report-urban-arrow-cargo-bikes-fitted-with-satori-trident-seat-post-2610-0216
Date of alert
2026-11-06
Country / jurisdiction
GB
Authority classification
Product Safety Report
Risk type
product-safety-report
Brand
Urban Arrow
Product category
hobby-sports-equipment
Reported risk: Electric bikes fitted with a Satori Trident seat post present a risk of injuries as the front bolt in the seat post clamping mechanism can break if the bolt is overtightened. This can lead to the saddle becoming detached suddenly during use, potentially resulting in the user falling and receiving injuries. The affected products do not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
What to do

Check whether your product matches this notice (name, batch, dates). If it does, stop using it and follow the instructions in the official notice — refund, return, repair or disposal are set by the issuing authority and the business, and they differ per recall. Official notice from UK OPSS (Office for Product Safety and Standards) →

Primary source: https://www.gov.uk/product-safety-alerts-reports-recalls/product-safety-report-u

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