Product Wiki · Recalls · EU Safety Gate (RAPEX)

Electric Shiatsu Cervical Massager — recall A12/01400/22

EU Safety Gate (RAPEX) · Ireland · 2022-10-14 · Serious risk

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked on this page. No AI-generated text appears on this page. How we use AI →
Agency
EU Safety Gate (RAPEX)
Recall identifier
A12/01400/22
Date of alert
2022-10-14
Country / jurisdiction
Ireland
Risk level
Serious risk
Risk type
Electric shock, Fire
Brand
Elgetec
Product category
Electrical appliances and equipment
Product type
Cervical massager
Reported risk: The product's adaptor is improperly designed, as the electrical insulation is inadequate, the clearance /creepage distances between the primary and accessible secondary circuits are not sufficient, and the dimensions of the mains are too small. The user could consequently touch live parts and receive an electric shock, or the product may overheat and catch fire.
Action taken by the authority
Type of economic operator taking notified measure
Importer
Category of measure
Recall of the product from end users
Date of entry into force
05/08/2022
Primary source: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10006886

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.