Product Wiki · Recalls · EU Safety Gate (RAPEX)

TRAVEL ADAPTER — recall A12/03067/23

EU Safety Gate (RAPEX) · Italy · 2023-12-22 · Serious risk

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked on this page. No AI-generated text appears on this page. How we use AI →
Agency
EU Safety Gate (RAPEX)
Recall identifier
A12/03067/23
Date of alert
2023-12-22
Country / jurisdiction
Italy
Risk level
Serious risk
Risk type
Electric shock
Brand
Extrastar
Product category
Electrical appliances and equipment
Product type
Travel adaptor
Reported risk: The live parts of the plugs are accessible when the plug is fully or partially connected to a socket. If only one of the pins is inserted into a socket, the user could touch a pin of the other plug and receive an electric shock.
What to do

Check whether your product matches this notice (name, batch, dates). If it does, stop using it and follow the instructions in the official notice — refund, return, repair or disposal are set by the issuing authority and the business, and they differ per recall. Official notice from EU Safety Gate (RAPEX) →

Action taken by the authority
Type of economic operator to whom the measure were ordered
Importer
Category of measure
Ban on the marketing of the product and any accompanying measures
Date of entry into force
01/04/2023
Primary source: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10011269

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.