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Clemy Sun Care Cream — recall A12/03209/24

EU Safety Gate (RAPEX) · Austria · 2024-11-22 · Serious risk

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked on this page. No AI-generated text appears on this page. How we use AI →
Agency
EU Safety Gate (RAPEX)
Recall identifier
A12/03209/24
Date of alert
2024-11-22
Country / jurisdiction
Austria
Risk level
Serious risk
Risk type
Burns
Product category
Cosmetics
Product type
Sun cream
Barcode (EAN/GTIN)
8683767637003
Reported risk: The product indicates a sun protection factor of 50+.when the measured value is up to 27. The product gives therefore the wrong presumption of protection to the user, who can suffer serious skin sunburn, long term skin injuries and skin cancer.
What to do

Check whether your product matches this notice (name, batch, dates). If it does, stop using it and follow the instructions in the official notice — refund, return, repair or disposal are set by the issuing authority and the business, and they differ per recall. Official notice from EU Safety Gate (RAPEX) →

Action taken by the authority
Type of economic operator taking notified measure
Importer
Category of measure
Recall of the product from end users
Date of entry into force
06/11/2024
Primary source: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10092047

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

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ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.