Product Wiki · Recalls · EU Safety Gate (RAPEX)

Electrical appliances and equipment — recall A12/03466/24

EU Safety Gate (RAPEX) · France · 2024-12-06 · Serious risk

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked on this page. No AI-generated text appears on this page. How we use AI →
Agency
EU Safety Gate (RAPEX)
Recall identifier
A12/03466/24
Date of alert
2024-12-06
Country / jurisdiction
France
Risk level
Serious risk
Risk type
Electric shock
Product category
Electrical appliances and equipment
Product type
Power adaptor
Reported risk: The primary and secondary circuits are not sufficiently insulated from each other and are linked by an inadequate condenser. Moreover, the dielectric strength between the parts supplying the safety extra-low voltage circuit is insufficient. A user may touch accessible live parts of the product and receive an electric shock.
What to do

Check whether your product matches this notice (name, batch, dates). If it does, stop using it and follow the instructions in the official notice — refund, return, repair or disposal are set by the issuing authority and the business, and they differ per recall. Official notice from EU Safety Gate (RAPEX) →

Action taken by the authority
Type of economic operator taking notified measure
Distributor
Category of measure
Removal of this product listing by the online marketplace
Date of entry into force
02/05/2025
Primary source: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10092277

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.