Product Wiki · Recalls · EU Safety Gate (RAPEX)

Mini bouillotte de massage — recall SR/00244/25

EU Safety Gate (RAPEX) · France · 2025-01-17 · Serious risk

Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked on this page. No AI-generated text appears on this page. How we use AI →
Agency
EU Safety Gate (RAPEX)
Recall identifier
SR/00244/25
Date of alert
2025-01-17
Country / jurisdiction
France
Risk level
Serious risk
Risk type
Burns
Brand
CANDIDE, TINEO
Product category
Childcare articles and children's equipment
Product type
Heat massaging pack
Reported risk: The product lacks the necessary warnings and user instructions and can therefore overheat when heated in a microwave oven. This can result in any child that uses the product suffering burns.
What to do

Check whether your product matches this notice (name, batch, dates). If it does, stop using it and follow the instructions in the official notice — refund, return, repair or disposal are set by the issuing authority and the business, and they differ per recall. Official notice from EU Safety Gate (RAPEX) →

Action taken by the authority
Type of economic operator taking notified measure
Importer
Category of measure
Ban on the marketing of the product and any accompanying measures
Date of entry into force
05/12/2024
Primary source: https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10092777

Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.

ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.