🏛Compiled from an official source — the facts on this page are reproduced from the issuing authority’s own published notice, which is linked on this page. No AI-generated text appears on this page. How we use AI →
🔴 Serious hazard — Reported risk: The power supply box is fragile and unsealed. The user could therefore touch accessible live parts and receive an electric shock.The power supply box is fragile and unsealed. The user could therefore touch accessible live parts and receive an electric shock. Moreover, the supply cord is too thin, and the dimensions of the plug are non-compliance. This could increase the risk of short-circuits and electric shock for the user. The product does not comply with the requirements of the Low Voltage Directive nor with the European standards EN 60598-1 and EN 60598-2.
What to do
Check whether your product matches this notice (name, batch, dates). If it does, stop using it and follow the instructions in the official notice — refund, return, repair or disposal are set by the issuing authority and the business, and they differ per recall. Official notice from EU Safety Gate (RAPEX) →
Action taken by the authority
Type of economic operator to whom the measure were ordered
Verify each fact at the issuing agency before acting. Recall scope, affected lots, and remediation instructions may be updated by the agency after our last sync.
ProductGuru indexes recall and safety-alert records from ~30 public agency registries. We are not lawyers, regulators or product-safety consultants. This page restates what the named agency published; consult the primary source above (or qualified counsel in your jurisdiction) before any commercial, medical or safety decision.