Guide

Product recalls in France: RappelConso explained

France did something most countries still have not: it put recalls of (nearly) everything in one place — medicines and medical devices stay with the ANSM —. Since April 2021, businesses recalling consumer products in France must declare the recall on RappelConso, the public portal run by the consumer-protection authority DGCCRF.

One portal, food and non-food

RappelConso covers food, cosmetics, toys, electronics, vehicles and more. Each notice (“fiche de rappel”) lists the product and barcode where available, the risk (“risques”), the reason (“motif du rappel”), distribution dates and the remedy offered. Notices are published in French; on this site we render the original wording and link to the fiche — we do not machine-translate safety text.

Who is behind it

The DGCCRF (Direction générale de la concurrence, de la consommation et de la répression des fraudes) runs the portal and consumer-product enforcement. Food-safety risk assessment sits with ANSES, and serious EU-wide alerts also flow through the EU Safety Gate and RASFF systems — so a French recall of a dangerous toy will typically appear both on RappelConso and in Safety Gate.

Reading a French notice

Three fields matter most: risques (what can happen — e.g. “choc électrique”, electric shock), motif (why — e.g. an insulation defect), and modalités de compensation (what you get — refund, exchange, repair). The data is published under France’s open-data Licence Ouverte, which is how we can index it here with attribution.

Browse our French recall index — every record links back to its official fiche on rappel.conso.gouv.fr.