Official recall record
Ashland 10-inch and 14-inch two-bar casement window hinge tracks
- Issuing authority
- US CPSC
- Alert date
- 2025-04-03
- Country of alert
- United States
- Alert type
- recall
- Brand on record
- Amesbury Industries Inc., d/b/a AmesburyTruth, of Houston, Texas
What the authority reported
This recall involves Ashland 10-inch and 14-inch two-bar right-hand and left-hand casement window hinge tracks installed in windows to allow the windows to be cranked opened and closed. The casement window hinge tracks include part numbers 2003558, 2003559, 2004271 and 2004272. These products can be identified by locating "R10," "L10," "R14" or "L14" located on the face of the casement window hinge track. These hinge tracks were manufactured and sold to residential and commercial window manufacturers in boxes dated April 2024 through December 2024. Hazards: The metal sliding arm can disengage from the hinge track causing the window sash to fall, posing an impact injury hazard to consumers.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.