Official recall record
Philips Spectral CT on Rails. Model Number: 728334.
- Issuing authority
- US FDA — Medical Devices
- Alert date
- 2026-03-07
- Country of alert
- United States
- Alert level
- Class II
- Alert type
- recall
- Barcode (EAN/GTIN)
- 00884838103627
- Brand on record
- PHILIPS MEDICAL SYSTEMS
What the authority reported
Philips has identified three software issues: 1. During a continuous CT (CCT) scan, there is the potential that the Gantry could remain at the current scan position after pressing Go. 2. Potential where the message of Previous Surview Exists Select Previous Surview? <Yes> or <No> should display but does not appear. 3. After performing Surview and planning the Brain Helical acquisition by setting Brain Area DoseRight Index to increase the dose, there is the potential that the Define Head Area option in the context menu is grayed out.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.
Same barcode in other registries
The same EAN appears in 3 other official recall record(s) — a cross-border signal worth checking if you bought this product abroad.
- 2023-10-09 · US FDA — Medical Devices
Spectral CT on Rails, Software Version 5.1.0, Model Number 728334 - 2025-02-28 · US FDA — Medical Devices
Spectral CT on Rails, Software Version Number 5.1.0, Model number: 728334; - 2023-10-09 · US FDA — Medical Devices
Spectral CT on Rails, Software Version 5.1.0, Model Number 728334
Other recalls from this brand
- 2026-06-11 · US FDA — Medical Devices
Ingenuity CT CT5000 Ingenuity Plus CT5000 Ingenuity Pro CT5000 Ingenuity Premium Ingenuity CT Upgrades In - 2026-06-11 · US FDA — Medical Devices
Brilliance iCT Brilliance iCT Upgrades Brilliance iCT SP Brilliance CT 64 Channel CT6000 Brilliance 64 U