Official recall record
PORTRAIT COMPUTE AND CORE SERVICES V1.2, Ref# 5700592
- Issuing authority
- US FDA — Medical Devices
- Recall initiated by firm
- 2026-07-20
- Country of alert
- United States
- Alert level
- Class II
- Alert type
- recall
- Barcode (EAN/GTIN)
- 00198953056752
- Brand on record
- GE Medical Systems Information Technologies Inc
What the authority reported
Software issue may result in a loss of patient monitoring at the Hub and Central Viewer. In addition, all alarm settings could be reset to factory defaults following the update and will not follow the alarm settings previously configured for each patient or care area.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-09-24.
Same barcode in other registries
The same EAN appears in 1 other official recall record(s) — a cross-border signal worth checking if you bought this product abroad.
- 2026-07-10 · US FDA — Medical Devices
GE Healthcare Portrait Core Services SW V 1.2.0, REF 5700592. patient monitoring system
Other recalls from this brand
- 2026-07-20 · US FDA — Medical Devices
FRU (Field replaceable unit), PORTRAIT CORE SERVICES SW RELOAD V1.1, Ref# 5700225 - 2026-07-20 · US FDA — Medical Devices
PORTRAIT CORE SERVICES SOFTWARE V1.0.5, Ref# 5697353 - 2026-07-20 · US FDA — Medical Devices
PORTRAIT CORE SERVICES SOFTWARE V1.1, Ref# 5700209
All 12 official recall notices naming GE Medical Systems Information Technologies Inc on this site →