Official recall record
Light Truck & Van recalled by FORD (ref 72163)
- Issuing authority
- Transport Canada
- Published
- 2022-10-20
- Last updated (per notice)
- 2025-03-20
- Country of alert
- Canada
- Alert type
- recall
What the authority reported
On certain vehicles, a software problem could cause the controls for the ventilation control system (HVAC) not to work. As a result, you may not be able to defog or defrost the windshield or windows. Note: This recall only affects vehicles equipped with a 12" display screen, SYNC 4 and electronic automatic temperature controls.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Transport Canada — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
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