Official recall record
EPIQ Diagnostic Ultrasound System
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2023-10-19
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Philips EPIQ Ultrasound systems operating with software version 10.0 may present an image lag, where the user is expecting to see a real time image and the system delays the presentation of that image by several seconds. If present, this issue will be observed in the following scenario: • The user begins to live scan and they do not see an image for several seconds (image is not immediately displayed). • The image lag will continue to persist (image displayed will continue to be several seconds behind). Recall Start Date: October 13, 2023
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.