Official recall record
Ge Healthcare Universal Viewer
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2023-11-02
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Ge Healthcare has become aware of an issue when using universal viewer or centricity universal viewer with Workflow Manager (WFM). In that circumstance, if a third-party reporting application is used to launch exams, it could display information on a different patient than WFM and the viewer. Recall start date: September 14, 2023
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
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