Official recall record
Philips Achieva and Intera Systems
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2023-11-06
- Last updated (per notice)
- 2025-06-04
- Country of alert
- Canada
- Alert level
- Type I
- Alert type
- recall
What the authority reported
Philips has identified an issue where a specific component failure in the gradient coil of the affected 1.5T MR systems listed in this letter may act as a heat source with a potential to produce smoke and/or fire. If the component failure occurs, the user may observe the following: Repeated scan abort error messages due to gradient amplifier fault detection, described in section 4. Unusual noise from the system in the examination or technical room Smoke and/or fire from within the system Recall start date: October 25, 2023 Update (2025-06-04): Philips has identified additional MR systems (Intera 1.5T).
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.