Official recall record
epoc® NXS Host – 5553CA
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2023-11-17
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Siemens Healthcare Diagnostics Inc. has confirmed a potential issue that could occur under specific conditions when the (automatic) delete blood tests feature is enabled. When the results are run on the epoc® NXS host and delete blood tests feature is enabled, the results that are generated at the time of testing are correct; however, when this issue occurs, results that are printed, saved and/or transferred to a data manager, may include unselected analytes that are from a previous patient or QC test. Recall start date: October 24, 2023
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.