Official recall record
Azurion 7 M20 (ref 74842)
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2024-01-04
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Philips has become aware of two potential safety issues with the Azurion 7 M20 Flexarm System ("flexarm") with a Maquet Magnus Table with software version 05.02.12 ("table"). Due to communication issues between the flexarm and the table, motorized movements of the table and/or the flexarm may be lost. There can be a connection issue (software issue with table to be corrected in field action FCO72200557). There is also a date and time issue where when the flexarm system is (re)started, the flexarm and table may not connect due to a software issue. This occurs when the date/time format includes more than three (3) leading zeros (to be corrected in field action FCO72200528). Recall start date: December 13, 2023
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.