Official recall record
Philips Allura XPER, Allura Centron and Azurion Systems
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2024-01-19
- Country of alert
- Canada
- Alert level
- Type I
- Alert type
- recall
What the authority reported
Philips has become aware of issues with three (3) components in certain PCs used with the Philips Allura XPER, Allura Centron and/or Azurion systems that may result in a loss of system functionality. Three (3) components of the PCs may not perform as intended due to manufacturing issues. The PCs within your system may have one (or more) of the impacted components. 1. Dimms (dual in-line memory modules): system may stop functioning and imaging may not be possible. 2. Disk bay: System may stop functioning and imaging may not be possible (eg. unresponsive, frozen images). 3. Framegrabber card: Flexvision monitor may show no viewports, or one or more viewports may show no image, a distorted image, or a frozen image. also, switching between viewports on the flexvision monitor may be possible. Recall start date: January 5, 2024
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.