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Official recall record

Custom-Pak Ophthalmic Surgery Procedure Pack

Health Canada — Medical Devices · 2024-04-02 · CanadaType II
Issuing authority
Health Canada — Medical Devices
Published
2024-04-02
Country of alert
Canada
Alert level
Type II
Alert type
recall

What the authority reported

On March 14, 2024 Alcon Canada was notified of customer complaints for foreign material, occlusions and bent tips for oasis medical 27g chang hydrodissection cannulas, a component within Alcon Custom Pak. Due to the potential for an increased risk of inflammation & ocular tissue damage, Alcon has decided to perform a voluntary medical device field correction ( type II) as the use of or exposure to the affected product may cause temporary or medically reversible adverse health consequences. Recall start date: March 18, 2024

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.

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