Official recall record
Ultrasound System 5500 and 5500CV
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2024-04-09
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
If, during a procedure where multiple transducers are connected to the compact 5000, one of which is a transesophageal echocardiography (TEE) transducer and imaging is being performed with one of the other transducers, the TEE transducer may continue to receive power, which may cause the transducer head to exceed the established temperature limit (43°c/109.4°f). The fault condition is triggered by the vibrations caused by disconnecting and connecting/reconnecting of the transducer(s). Recall Start date: March 27, 2024
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.