Official recall record
RayStation
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2024-04-11
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
An issue was found with the calculation of the reported SSD (i.e., the SSD displayed and exported) in RayStation RayPlan 7-2024a including some service packs. The reported SSD may in very rare cases be too high. The dose calculation is not affected by this issue. Recall start date: February 23, 2024
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
ProductGuru Recalls republishes official safety information with attribution. We are not
the issuing authority and this page is not advice. If this product is a medical device or
medication, speak to a doctor or pharmacist. Found an error?
Report it — corrections are published.