Official recall record
Powerheart AED G5 Semi-Automatic and Powerheart AED G5 Semi-Automatic With CPR Assist
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2024-06-17
- Country of alert
- Canada
- Alert level
- Type I
- Alert type
- recall
What the authority reported
The G5 Semi-Automatic AED is shipped, with a protective film over its front panel, to protect the screen and shock button from cosmetic damage during shipping. It has come to manufacturer's attention that customers may not be removing the protective film during deployment of the product. If the protective film is left adhered to the front bezel it may prevent the user from actuating the shock button. This may lead to a delay or prevent delivery of defibrillation therapy to a victim suffering from sudden cardiac arrest. Recall start date: June 10, 2024
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.