ProductGuru Recalls

Official recall record

Cusa Excel Straight 23khz Handpiece

Health Canada — Medical Devices · 2024-06-21 · CanadaType II
Issuing authority
Health Canada — Medical Devices
Published
2024-06-21
Country of alert
Canada
Alert level
Type II
Alert type
recall

What the authority reported

The decision to conduct a voluntary correction of the product was based on the following: through an internal investigation of customer complaints, it was identified that there is a potential for the Cusa Excel 23khz Handpiece housing to crack. In order to mitigate this issue the devices will be reworked through our service and repair process for the units manufactured prior to Nov 2023. Note: this defect does not exist in any handpiece produced and manufactured after November 2023. Recall start date: June 11, 2024

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.

More recalls: Health Canada — Medical Devices · Canada · all filters

ProductGuru Recalls republishes official safety information with attribution. We are not the issuing authority and this page is not advice. If this product is a medical device or medication, speak to a doctor or pharmacist. Found an error? Report it — corrections are published.