Official recall record
NextSeq™ 550Dx and MiSeq™Dx Instruments
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2024-07-05
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
A security vulnerability associated with the Dragen server was discovered. The vulnerability is such that, if a customer network is not properly secured, the communications between the instrument (universal copy service software) and the customer network storage is susceptible to potential interception and modification. Recall start date: May 8, 2024
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
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