Official recall record

Accu-Chek Guide

What the authority reported

The issue arises when a blood glucose measurement is taken and the result is displayed in the wrong measuring unit (i.e., mg/dl instead of mmol/l). If it goes unnoticed, the incorrectly displayed blood glucose value may result in inappropriate therapy decisions, including the administration of insulin, and could potentially result in severe consequences. Such possible consequences range from no clinical impact to adverse health events such as hypoglycemia. Recall start date: May 14, 2024

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

More recalls: Health Canada — Medical Devices · Canada · all filters