Official recall record
Centricity PACS System
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2024-08-30
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
GE Healthcare has become aware of an issue where image storage is not possible when Centricity PACS reaches the maximum number of unique image identifiers (Ckeys). If this occurs, it can result in acquisition of a partial study. In an unlikely scenario that the partial study is unnoticed, it can lead to misdiagnosis. Centricity PACS is able to uniquely identify approximately 2.1 billion images (e.g. equivalent to 21 million exams with 100 images each). However, there is no notification to the user when the maximum number of unique image identifiers has been reached. Recall Start Date: August 22, 2024
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.