ProductGuru Recalls

Official recall record

Bk3000/3500, Bk5000 and Bkactiv Ultrasound Systems

Health Canada — Medical Devices · 2024-09-19 · CanadaType II
Issuing authority
Health Canada — Medical Devices
Published
2024-09-19
Country of alert
Canada
Alert level
Type II
Alert type
recall

What the authority reported

BK medical, a GE Healthcare Company, has become aware of an issue where the internal power connections at the power inlet of the device can come loose for bk3500, bk3000, bk5000 & bkactiv 2300 ultrasound devices with the battery option. In the unlikely event that this goes unnoticed, there is the potential for excessive heat, which could lead to a thermal event or the device becoming inoperable. There have been no injuries reported as a result of this issue. Recall Start Date: September 11, 2024

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.

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