Official recall record
TDHistoCyto Software (ref 76371)
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2024-10-22
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
A software bug was reported by a user site. The end user noticed a discrepancy between the values of a number of additional data displayed in MS Word format compared with what is printed, including what is displayed in the PDF report after validation. When the problem occurs, the PDF report that can be consulted by prescribers does not include the latest updated values of additional data. Recall start date: October 15, 2024
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
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