Official recall record
Air exchangers sold under various brand names
- Issuing authority
- Health Canada Consumer Product Safety
- Published
- 2024-11-14
- Last updated (per notice)
- 2024-11-27
- Country of alert
- Canada
- Alert type
- recall
What the authority reported
A safety device on the equipment designed to shut off the power supply in the event of overheating may not work, thus posing a fire hazard. Update: As of October 11, 2024, the company has received over 32 reports related to these air exchangers in Canada, and no reports of injuries.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada Consumer Product Safety — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
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