Official recall record
Epoc NXS Host - 5553CA
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2024-12-12
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Siemens Healthcare Diagnostics Inc. has confirmed a rare scenario in which the demographic information of a previously analyzed patient is displayed with the current patient ID on the Epoc NXS Host screen during positive patient identification (PPID) lookup. Recall Start Date: November 27, 2024
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
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