Official recall record
Digital Telemetry System
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2025-01-08
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
XTR systems with software versions 1.4.0 and 1.4.1 may experience an unsolicited system shut down and restart. While the XTR system is running and telemetry devices are being monitored from xhibit, the system may shut down, which will cause a temporary loss of monitoring. During this time, telemetry zones on the xhibit will state "offline" and monitoring will be lost until the system has restarted and comes back online. Recall start date: December 24, 2024
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
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