Official recall record

Xhibit Telemetry Receiver (Xtr)

What the authority reported

Xtr systems may experience a windows proxy issue causing the system to shut down and restart. While the Xtr system is running and telemetry devices are being monitored from Xhibit, the system may shut down, which will cause a temporary loss of monitoring. During this time, telemetry zones on the Xhibit will state "offline" and monitoring will be lost until the system has restarted and comes back online. The system reset takes approximately 1 to 1.5 minutes and the telemetry reading is expected to be down for the duration of the reset. There are no associated alarms triggered upon the system resetting. During the reset, tuned channels will show "offline" in the respective central station patient zone. Once the system has reset and parameters are back online, parameter settings will come back online in the same state as defined prior to the reset. In the case of an unplanned shutdown due to this error, the clinical user does not need to take any action during the reset process and should not try to retune the transmitters; the system will reboot and come back online on its own. Recall start date: December 24, 2024

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

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