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Official recall record

Matrix-brand Training Cycles (ref 76867)

Health Canada Consumer Product Safety · 2025-01-30 · Canada
Issuing authority
Health Canada Consumer Product Safety
Published
2025-01-30
Country of alert
Canada
Alert type
recall

What the authority reported

The training cycles' adjustable seat can unexpectedly lower while in use, posing a potential fall hazard to consumers. As of January 22, 2025, the company has received no reports of incident or injury in Canada. In the United States, the company has received 63 reports of seats unexpectedly lowering, including two reports that users fell off the cycle when the seat lowered. No injuries have been reported in the United States.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: Health Canada Consumer Product Safety — official record →
Record last checked against the registry on 2026-05-31.

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