ProductGuru Recalls

Official recall record

Clarity II Main System Body

Health Canada — Medical Devices · 2025-01-29 · CanadaType II
Issuing authority
Health Canada — Medical Devices
Published
2025-01-29
Country of alert
Canada
Alert level
Type II
Alert type
recall

What the authority reported

A small number of clarity ii devices with a software bug that affects the "skin temp" feature has been identified. This feature is used during laser toning treatment and actively displays the temperature of the patient's skin being treated to the clinician on the gui of the screen. A situation was identified where specifically, the 'skin temp' was not updating during treatment.. This may increase the probability of a patient injury or burn. Recall start date: December 30, 2024

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.

More recalls: Health Canada — Medical Devices · Canada · all filters

ProductGuru Recalls republishes official safety information with attribution. We are not the issuing authority and this page is not advice. If this product is a medical device or medication, speak to a doctor or pharmacist. Found an error? Report it — corrections are published.