Official recall record
MOSAIQ (ref 76878)
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2025-01-29
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
MOSAIQ 2D image review application may provide incorrect image offsets when a 2D verification image is taken at a patient support angle (couch rotation) other than 0 degrees, and if the treatment machine is characterized at a scale that is not IEC61217. If the incorrect shift was not detected and used for treatment, mistreatment could occur. Recall start date: January 15, 2025
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
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