Official recall record

Equipment recalled by NINEBOT (CHANGZHOU) TECH CO., LTD

What the authority reported

Issue: Under certain conditions, the scooter could fold while in use. If this happens, there could be a loss of control and/or you could fall from the scooter. Note: As these scooters aren't included in a prescribed class of vehicle, this action is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: A loss of control could create the risk of a fall and/or injury. Corrective Actions: Segway advises that you should inspect and, as necessary, tighten the folding mechanism before riding your scooter. To request a free self-maintenance kit and instructions for how to inspect and tighten the folding mechanism, or if you have questions, you can contact Segway by calling 1-800-914-6110, visiting https://service.segway.com/us-en/recall , or emailing [email protected] . The instructions for the maintenance kit can also be found online at the following link: https://z.ninebot.com/url/773 . A video tutorial for the maintenance kit can also be found online at the following link: https://z.ninebot.com/url/743 .

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

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