Official recall record
Hugo RAS Tower, 120v
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2025-05-09
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
The loss of motion has been found to occur intraoperatively due to an instrument failure, causing the system to halt teleoperation with the robotic instrument. While the instrument is disabled and during the user's removal of the instrument it is possible for the user to trigger an error code by applying excessive torque which also disables the arm cart assembly (ACA). In both scenarios (disabled instrument, and disabled ACA) halting of teleoperation is an intended response of the system to prevent further use of the robotic instrument or arm cart assembly until the issue is resolved, or the portion of the system with issue is replaced. Recall Start Date: April 29, 2025
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.