Official recall record
Inceptiv
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2025-06-10
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Performing a switch device operation from the 97725 or 9772501 WENS using the A71300 SCS trialing app to transfer data (e.g. patient and lead information) to a new implanted Inceptiv or Intellis Pro Implantable Neurostimulator (INS) results in the A71400 CP app crashing and the INS becoming unusable when the transfer involves a predefined legacy lead option selected in the app that uses the forward slash character "/". Recall start date: May 28, 2025
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
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