Official recall record
SmartDrive MX2+
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2025-08-13
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Max Mobility has initiated a voluntary correction of the speed control dial, a component utilized with the SmartDrive MX2+ Power Assist device (this attaches to parent device manual wheelchairs to provide power assist). Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues and a second issue with cable connectivity with the speed control dial. In December 20, 2024 Permobil issued a recall the speed control dial potentiometer had a material changes in the potentiometer that resulted in voluntary recall due to allegations of continued drive and involuntary movement. (Health Canada Recall RA-76773). Recall start date: August 12, 2025
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-05-31.