Official recall record

ARTIS Pheno

What the authority reported

Initiating a shutdown of the system can sporadically lead to a state in which the robotic C-arm stand cannot be moved after the next system startup. Other movements (e.g. table movements) are still available with reduced speed. The system may show the following generic messages "reduced stand/table speed" and "limited stand movement, wait". In case the error occurs the C-arm stand will not move anymore. Therefore, the C-arm cannot be moved into the required position. This may result in a situation where it is necessary to cancel the clinical procedure or to begin or continue the procedure on an alternative system. Recall start date: August 13, 2025

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

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