Official recall record
Allura Xper Systems (ref 78125)
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2025-09-24
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Philips has identified that the BIOS battery may deplete faster than initially anticipated during the design phase. When the battery is depleted, the start-up process of the Allura System will be halted and the Allura System will not start. No user messages are shown before the battery is low on power or depleted.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.
Record last checked against the registry on 2026-05-31.
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