Official recall record

SynchroMed Clinician Programmer Application

Health Canada — Medical Devices · 2026-04-15 · CanadaType II

Issuing authority: Health Canada — Medical Devices
Published: 2026-04-15
Country of alert: Canada
Alert level: Type II
Alert type: recall

What the authority reported

Complaint investigations identified a software sequencing issue in the Medtronic A810 SynchroMed Clinician Programmer Application (CP app), specifically affecting flex dosing when programming the SynchroMed 8637 and 8667 pumps. When flex dosing steps are added overlapping and then out of chronological order, the app may fail to reorder them correctly, resulting in infusion steps being delivered at incorrect times. This can lead to missed flex doses, underdosing, or shifts in dose timing, and no immediate alerts. The issue is limited to flex dosing and does not impact other infusion modes. Eleven (11) complaints have been reported globally related to this issue.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-05-31.

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