Official recall record
Alice Le System - Sleepware Software
- Issuing authority
- Health Canada
- Alert date
- 2026-07-08
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Philips Respironics has become aware of a compliance issue with Sleepware G3 versions 4.0.0.0 and above, where the original 4.0 update was not licensed appropriately in Canada for a significant change in the software from the previous version. Therefore, all versions of Sleepware G3 distributed in Canada of versions 4.0.0.0 and above are not licensed for distribution in Canada.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — official record →
Record last checked against the registry on 2026-07-16.
Record last checked against the registry on 2026-07-16.
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