Official recall record
Merge PACS
- Issuing authority
- Health Canada — Medical Devices
- Published
- 2026-07-17
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Merge PACS Dynamic Thumbnail Refresh feature may cause thumbnails from a previously opened patient study to display in the Thumbnail Bar of a different patient's study. As an immediate workaround, a configuration change disables automatic refresh of the Thumbnail Bar.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — Medical Devices — official record →
Record last checked against the registry on 2026-07-28.
Record last checked against the registry on 2026-07-28.
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