Official recall record
Dxc 500i Clinical Analyzer and Dxc 500 AU Clinical Chemistry Analyzer
- Issuing authority
- Health Canada
- Alert date
- 2026-09-10
- Country of alert
- Canada
- Alert level
- Type II
- Alert type
- recall
What the authority reported
Beckman Coulter identified a software issue affecting DxC 500i and DxC 500 AU Analyzers when testing plasma samples. Following user configuration of a chemistry test to nondefault units, subsequent activation of a draft configuration in the system configuration page may revert units to the system default without notifying the user.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
Health Canada — official record →
Record last checked against the registry on 2026-09-20.
Record last checked against the registry on 2026-09-20.
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