Official recall record

Residential Gas Boilers

Health Canada Consumer Product Safety · 2026-10-29 · Canada

Issuing authority: Health Canada Consumer Product Safety
Published: 2026-10-29
Country of alert: Canada
Alert type: recall

What the authority reported

The condensate dish inside the boiler can crack during a delayed ignition, allowing unburned gas to build up inside the sealed cabinet. If the gas ignites, the front cover can suddenly detach, posing a risk of serious injury or death from fire, carbon monoxide (CO) poisoning, and impact hazards. As of October 16, 2026, the company has received two reports of incidents and one report of injury in Canada. In the United States, the company has received one report of incident and no injuries. The company is aware of a total of 34 occurrences of the condensate dish breaking.

What to do

Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.

Verify at the source: Health Canada Consumer Product Safety — official record →
Record last checked against the registry on 2026-11-08.

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