Official recall record
Hl r team e bike batteries and chargers
- Issuing authority
- OPSS (UK)
- Alert date
- 2023-08-29
- Country of alert
- United Kingdom
- Alert level
- Product Recall
- Alert type
- Product recall
What the authority reported
The batteries present a serious risk of electric shock as when tested, the plug face did not meet the dimensional requirements of BS 1363. The distances from the edge of the live and neutral pins to the edge of the plug face were less than the required 9.5mm and measured at 7.6mm, presenting an electric shock hazard to users. The fuse did not contain any ballast as is required by the standard and is considered counterfeit. The fuse presents potential hazards of electric shock/fire/explosion when used in a product. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.