Official recall record
Joule victorum preplumb hot water tank
- Issuing authority
- OPSS (UK)
- Alert date
- 2023-08-07
- Country of alert
- United Kingdom
- Alert level
- Product Recall
- Alert type
- Product recall
- Brand on record
- Joule Victorum
What the authority reported
It has been identified that if there is a loss of water from the system, the back-up heater can continue to rise in temperature, causing the hot outer insulation material to break down. This could potentially lead to a fire. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
OPSS (UK) — official record →
Record last checked against the registry on 2026-06-05.
Record last checked against the registry on 2026-06-05.
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