Official recall record
Kasaenu mobile phone charger
- Issuing authority
- OPSS (UK)
- Alert date
- 2023-07-26
- Country of alert
- United Kingdom
- Alert level
- Product Recall
- Alert type
- Product recall
- Brand on record
- KASAENU
What the authority reported
The product presents a serious risk of electric shock as it does not meet the minimum creepage and clearance distance requirements. Under fault conditions, accessible metal parts may become live and, if touched, give the user an electric shock. The product also failed the electric strength test and breakdown occurred before full test voltage was applied. No instructions were given for installation or initial use of the product. The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Record last checked against the registry on 2026-06-05.