Official recall record
Prism zenso 5 amp usb charging tower
- Issuing authority
- OPSS (UK)
- Alert date
- 2023-07-28
- Country of alert
- United Kingdom
- Alert level
- Product Recall
- Alert type
- Product recall
What the authority reported
The product presents a risk of electric shock as it does not comply with the standard BS 1363. The plug portion and/or pins do not meet with dimensional requirements. There is no fuse link where required and the product does not meet the electric strength test. A single pin insertion is also possible. The plug and power cord do not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
What to do
Follow the instructions in the official notice — recall remedies (refund, repair, replacement, or disposal) are defined by the issuing authority and the responsible business, and they differ per recall. Do not rely on summaries, including this one.
Verify at the source:
OPSS (UK) — official record →
Record last checked against the registry on 2026-06-05.
Record last checked against the registry on 2026-06-05.
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